Privacy Policy

The Types of Information We Collect

We may collect your personal information from some or all of the following interactions:

• •through your use of this Site or any Wi-Fi guest services we provide at any of our locations;
• •during conversations with our team members;
• •when you complete registrations, requests or applications for our services by phone, in person, or electronically;
• •when you communicate with us by email, telephone, direct mail, or any other means; or
• •when you interact with us during promotions, competitions, special events, or by using devices within our studios.

When you visit our website, we automatically record information sent whenever you visit a website. This data may include:

• •your computer's IP address;
• •browser type;
• •the webpage you were visiting before you came to our site; and
• •the pages you visit on our website, the time spent on those pages, access times and dates, and other statistics.

How We Use Your Personal Information

We collect your personal information to provide a more tailored experience, including to:

• •perform administration, marketing, planning, product and service development, quality control, and research to improve the way we and our suppliers provide services to you;
• •provide you with services that you have requested and enhance those services to better suit your requirements; and
• •communicate with you, including answering your questions or informing you of our services, special offers, and events that might interest you.

How We Secure and Disclose Your Personal Information

We take the following measures to ensure your personal information is safely and securely stored:

• •restricting access to personal information;
• •maintaining technology products to prevent unauthorised computer access;
• •securely destroying your personal information when it is no longer needed for our record retention purposes; and
• •employing industry-standard encryption technology.

We will not share, sell, or disclose your personal information, other than as described in this privacy policy. We may disclose your personal information to:

• •our employees, advisors, contractors, or service providers, to the extent reasonably necessary to fulfil our obligations to you. This may include internet service providers, IT systems administrators, mailing houses, payment processors, data entry service providers, lawyers, accountants, and other professional service providers;
• •suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; and
• •if required by law, to any person authorised by such law. This may include the police service, ambulance service, or government departments or regulators within Australia.

Modifications

We may revise this privacy policy from time to time without notice. By using this website you are agreeing to be bound by the then-current version.